Frequently asked questions

Minimum age and years of driving experience are listed for each vehicle. You'll need a valid driving licence and ID at pickup — we send the exact list with your confirmation.

Sample

The deposit amount is shown on each vehicle and is not part of the rental price. We confirm how it's held and when it's returned together with your reservation.

Sample

Each vehicle shows its mileage policy: a daily allowance with a price per extra kilometre, or no limit.

Sample

Pickup and return locations, their opening hours and any fees are shown when you book. You can also choose a different return location.

Sample

Sample: the car is handed over with a full tank and should be returned full.

Sample

You can withdraw a request free of charge until it's confirmed — just email us your reservation number. Cancelling a confirmed reservation follows the rental terms.

Sample

Only with prior approval. Add “Cross-border documents” and list the countries in your notes.

Sample

Nothing is charged on the website. Payment is made at pickup; we confirm accepted payment methods with your reservation.

Sample